Privacy Policy & HIPAA Notice of Privacy Practices
Effective Date: August 29, 2025
Last Updated: November 6, 2025
At Adin Home Healthcare (“we,” “our,” or “us”), we are committed to protecting your privacy and safeguarding the confidentiality of your personal and health information. This Privacy Policy and Notice of Privacy Practices explains how we collect, use, disclose, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA), the CAN-SPAM Act, and applicable state and federal privacy laws.
1. Information We Collect
We may collect personal and health information to provide you with quality home care services. This may include:
- Personal Information: Name, address, phone number, email address, date of birth, and emergency contact details.
- Health Information (PHI): Medical history, diagnosis, medications, physician information, and other details necessary to plan and deliver care.
- Website Data: Non-identifiable information such as IP address, browser type, and site activity to improve website functionality.
2. How We Use Your Information
Your personal and health information may be used for:
- Treatment: Coordinating and managing your healthcare services with caregivers, nurses, and other healthcare professionals.
- Payment: Billing your insurance company or responsible party for services provided.
- Healthcare Operations: Internal activities such as quality improvement, staff training, and regulatory compliance.
- Communication: Sending appointment reminders, care updates, or necessary health-related notices.
- Marketing (with consent): Sending occasional information about new services or programs—you may opt out at any time.
3. How We Protect Your Information
We maintain strict administrative, physical, and technical safeguards to protect your personal and health information from unauthorized access, disclosure, or misuse. These include:
- Secure electronic systems with encryption and password protection.
- Confidentiality agreements for all staff and business partners.
- Regular audits and compliance reviews.
While no system is 100% secure, we make every effort to ensure your data remains confidential and protected.
4. How We May Share Your Information
We do not sell, rent, or trade your information. We may share your PHI only as allowed by law and HIPAA, including:
- With healthcare providers involved in your care.
- With insurance companies, Medicaid, or Medicare for payment.
- With authorized family members or caregivers (with your consent).
- With public health authorities or legal entities if required by law (e.g., abuse reporting, court orders).
- With business associates undersigned confidentiality agreements.
5. Your Rights Under HIPAA
As a client of Adin Home Healthcare, you have the following rights regarding your health information:
- Right to Access: You may request a copy of your health records.
- Right to Amend: You may request corrections to inaccurate information.
- Right to Restrict Use: You may ask us to limit the sharing of your information.
- Right to Confidential Communications: You can request how and where we communicate with you.
- Right to an Accounting of Disclosures: You can request a list of when your PHI was shared.
- Right to File a Complaint: You may file a privacy complaint with us or directly with the U.S. Department of Health and Human Services (HHS) without fear of retaliation.
To exercise any of these rights, contact our Privacy Officer at:
info@adinhomecare.com
678-918-6071
6. Cookies and Website Tracking
7. Email and Text Communication (CAN-SPAM & TCPA Compliance)
By submitting your contact information through our website or forms, you consent to receive communications from Adin Home Healthcare related to your inquiry or services.
You can unsubscribe from emails at any time by clicking “Unsubscribe” or reply “STOP” to text messages.
We comply fully with the CAN-SPAM Act, TCPA, and all relevant consumer protection laws.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When updates occur, we will revise the “Effective Date” at the top of this page. Please review this policy periodically for any changes.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact:
Adin Home Healthcare
108 Riverstone Parkway #1062
Canton, GA 30114
Phone: 678-918-6071
Email: info@adinhomecare.com
If you believe your privacy rights have been violated, you may also file a complaint with the Office for Civil Rights (OCR), U.S. Department of Health and Human Services at https://www.hhs.gov/ocr/privacy/hipaa/complaints/.